Premium Support

Last Updated: February 28, 2021 07:25 PM | Hits: 2523

Our license includes lifetime product usage, however support is not included in the script price. Our premium support provides essential support to help you get the most of your eComsta - eCommerce Platform.

Subscribe to our Premium support services at $40.00/Month.

We offer 24x7 ticket and instant chat support in our Premium Support services. Most of the time, we respond within few hours.

Our Premium Support only covers minor code modifications, issues, or bugs that occur while using the software.

Services such as design modifications and feature enhancement are charged on an hourly basis. The number of hours depends on the type of customization.

Support does not cover

  • initial configurations (such as social login setup, email setup, etc.),
  • data entry operations (such as bulk import/export of categories, products, etc.),
  • bug fixes caused by code customizations and modifications
  • issues occur due to missing software/extension on a system or server
  • Mobile App building-related errors
  • application upgrade and re-installation
  • custom field edition and deletion
  • product training/changes via phone/video session will cost you additional $25/hour
Rs 2911.56
Premium Support